Comments on: Active Tunes I-Ride Pro http://www.bikespeakers.com Bike and bicycle speakers Fri, 04 Mar 2011 18:09:08 +0000 http://wordpress.org/?v=2.9.1 hourly 1 By: connie glor http://www.bikespeakers.com/active-tunes-i-ride-pro/comment-page-1#comment-13 connie glor Fri, 04 Mar 2011 18:09:08 +0000 http://www.bicyclespeakers.com/?page_id=13#comment-13 Tried ordering two times. Can't get anyone to answer or write. Are they out of business? Tried ordering two times. Can’t get anyone to answer or write. Are they out of business?

]]> By: Rae An http://www.bikespeakers.com/active-tunes-i-ride-pro/comment-page-1#comment-11 Rae An Sat, 11 Dec 2010 02:38:48 +0000 http://www.bicyclespeakers.com/?page_id=13#comment-11 Follow up to previous post...I called again today to check on the status of my order...again I had the pleasure of speaking with the answering service . Now 6 voice messages, and six emails...no resply. I called PayPal and to my surprise I was able to file a dispute with PayPal..they withdrew my total payment, will hold it for a period of 10 days and notify Active Tunes that this issue exists. Active Tunes has two choices, 1) address the issue, provide a delivery date and/or tracking number or 2) should they ignor the dispute they are out the money and PayPal will credit it back to my cc. So to those of you who have ordered from Active Tunes and paid via PayPal you do have options to help resolve your problem. Good luck! Follow up to previous post…I called again today to check on the status of my order…again I had the pleasure of speaking with the answering service . Now 6 voice messages, and six emails…no resply. I called PayPal and to my surprise I was able to file a dispute with PayPal..they withdrew my total payment, will hold it for a period of 10 days and notify Active Tunes that this issue exists. Active Tunes has two choices, 1) address the issue, provide a delivery date and/or tracking number or 2) should they ignor the dispute they are out the money and PayPal will credit it back to my cc. So to those of you who have ordered from Active Tunes and paid via PayPal you do have options to help resolve your problem.

Good luck!

]]> By: Rae An http://www.bikespeakers.com/active-tunes-i-ride-pro/comment-page-1#comment-10 Rae An Thu, 09 Dec 2010 17:07:39 +0000 http://www.bicyclespeakers.com/?page_id=13#comment-10 I placed an order November 17th and it is now December 9th and no product, no returned call or returned email. Everytime I call I am connected with their answering service (btw the answering service is very polite and professional - wish I could say the same about the company and their customer service). With the holidays fast approaching not to mention a birthday (this is to be the birthday gift) I am beginning to wonder if I made the right chioce in selecting this item. I placed an order November 17th and it is now December 9th and no product, no returned call or returned email. Everytime I call I am connected with their answering service (btw the answering service is very polite and professional – wish I could say the same about the company and their customer service). With the holidays fast approaching not to mention a birthday (this is to be the birthday gift) I am beginning to wonder if I made the right chioce in selecting this item.

]]> By: Mary Mikva http://www.bikespeakers.com/active-tunes-i-ride-pro/comment-page-1#comment-9 Mary Mikva Tue, 12 Oct 2010 17:29:48 +0000 http://www.bicyclespeakers.com/?page_id=13#comment-9 Been waiting over a month for replacement speakers. I have called and no call back. Are they still in business? Been waiting over a month for replacement speakers. I have called and no call back. Are they still in business?

]]> By: John http://www.bikespeakers.com/active-tunes-i-ride-pro/comment-page-1#comment-8 John Thu, 16 Sep 2010 23:04:03 +0000 http://www.bicyclespeakers.com/?page_id=13#comment-8 OMG...I just received it today! OMG…I just received it today!

]]> By: John http://www.bikespeakers.com/active-tunes-i-ride-pro/comment-page-1#comment-7 John Thu, 16 Sep 2010 00:01:49 +0000 http://www.bicyclespeakers.com/?page_id=13#comment-7 BTW...that is not the "Pro" above. That photo is of the "Classic" which is less powerful and less expensive, and not rechargeable. BTW…that is not the “Pro” above. That photo is of the “Classic” which is less powerful and less expensive, and not rechargeable.

]]> By: John http://www.bikespeakers.com/active-tunes-i-ride-pro/comment-page-1#comment-6 John Wed, 15 Sep 2010 14:41:29 +0000 http://www.bicyclespeakers.com/?page_id=13#comment-6 Same thing...I ordered and paid for an i ride pro 3 weeks ago...still no delivery. Beginning to think I have been the victim of a fraud....please let me know what you find out... Same thing…I ordered and paid for an i ride pro 3 weeks ago…still no delivery. Beginning to think I have been the victim of a fraud….please let me know what you find out…

]]> By: admin http://www.bikespeakers.com/active-tunes-i-ride-pro/comment-page-1#comment-5 admin Tue, 14 Sep 2010 14:50:18 +0000 http://www.bicyclespeakers.com/?page_id=13#comment-5 Robert- That is SO WEIRD! I'll see if I can give them a call and see what's up. Did you order it from them or through another website? Robert-

That is SO WEIRD! I’ll see if I can give them a call and see what’s up. Did you order it from them or through another website?

]]> By: Robert http://www.bikespeakers.com/active-tunes-i-ride-pro/comment-page-1#comment-4 Robert Tue, 14 Sep 2010 02:22:05 +0000 http://www.bicyclespeakers.com/?page_id=13#comment-4 I tried to buy. Waited 1month called n emailed 10 x's..never received or called to advise. Good product..lousy service..what gives are they out of business????? I tried to buy. Waited 1month called n emailed 10 x’s..never received or called to advise. Good product..lousy service..what gives are they out of business?????

]]>